Relationships

Building relationships with people can be a task for most. Often we run into new clients, coworkers, cross teams, and acquaintances. At times you feel very comfortable with some personalities on exchanging a genuine smile and a firm handshake. However, for some personalities the pitch just isn't set and you are at discomfort. It is important to connect with clients to understand their needs. I learn't a new technique to break the ice when two people meet and one has no clue where to initiate a conversation. This technique is called FORM. It states the areas in which one can ask questions to their clients or customers to make them feel at ease. FORM stands for

F-Family

O-Occupation

R- Recreation

M-Motivation

If you are in any occupation where you interact with clients, you can ask them a few questions about their family, their current occupation, recreational activities which interest them the most and questions on what motivates them the most. Try to ask questions which will put a smile on your clients face, keeping in mind where to draw the line. I hope you are as excited as I am in bringing the FORM method to practice.